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Every company will always say that its services are the best and cheaper, this is because everyone looks the same:  customers.  Our goal is to offer high quality services at a reasonable cost so your institution has not excuse for not being on the Internet.

We have a wide experience in the IT (Information Technology) area, we look to offer services not only in our country but world wide.  We *know* the meaning of Internet and what you are looking for, there are some reasons why you should choose InterHAND.net to become your IT partner:

  1. Why choose InterHAND.net and how you can verify what is good and not as good.
  2. Why do I need a website?
  3. Domains, Why do you have to choose InterHAND.net to be your Domain Registrar?
  4. What is the most important for your company?
  5. Difference between Internet Image and Internet Presence
  6. Your company is already on the Internet, but...  Does it have the right image?
  7. If you have computers, why replace them?
  8. Why do you need an updated and high reliable network?
  9. The importance of the new technologies introduction
  10. Marketing, image and advertising.  Advantages.
  11. How to improve and optimize your company performance?
  12. Why it is so important to register your company on the Internet?
  13. What is the role and relevance of e-mail?  Do you need it?
  14. Why do you need backup files and how-often do you have to make them?
  15. Support!!!  Advantages of high-tech lettered people.
  16. Why do you have to trust in us?
  17. Should You Send "Removes" back to Spammers?
  18. Spam Unsubscribe Services

  1. Why choose InterHAND.net and how you can verify what is good and not as good.
    • Our support via e-mail, chat, phone or IM (MS-Messenger, Skype or Yahoo, you name it).
      A lot of companies only offer ticket support; we open our front-desk services so you can choose your preferred way.

    • Extensive experience
      InterHAND.net is not a brand new idea; it has several years in the market providing not only hosting services but also server support, enterprise consulting, turn-key solutions for security implementation and others.  A high-tech group of recognized engineers and managers are always looking for the best path to success for every customer.

    • Seriousness and professionalism
      Sometimes you can access a nice web site and think about the strongest image it reflects, but sometimes it could be a kid who is behind the administration.  Do you want your company under non-professionals hands?  Are not you afraid, are you?  We are a team of professionals who keep in touch with the latest technology, ready to fulfill any request.  From hardware and software support, hosting and security until professional consulting services, InterHAND.net will always try to provide the best solution for you.

    • Maintenance and performance
      We keep an eye open on our customers services 24x7x365, this means always ready when something strange is detected.  You can leave the office in peace, knowing that your web site and e-mail server will be visible at any time.
    • InterHAND.net - Experience, knowledge, the perfect key combination
      This is what we push in our daily basis work, to be a step ahead, always ready to fulfill all what you need, we care about you, your business and your customers.  Do not think about what you spent but think about what you gain and the benefits to be in the right place when your Internet service is require.
  2. Why do I need a website?
    That one is easy:  «It is a time and money saving tool.»

    Do you have a car, cell phone, or answering service or machine?  These are common modern business tools.

    Where is your Web site?  What does it say about you?  What does the lack of a web site say?

    A web address added to your business card, television, and printed advertisements, gives you the opportunity to «Say more for less.»

    A web site is a store front and salesman all rolled into one.  Available at the visitors request, 24 hours per day, 7 days per week, 365 days per year.  As the business owner, you have absolute control over what this salesman.  He is never late for work, never calls in sick, and always presents your business in the best possible light.

    Once upon a time, the only tool you needed to draw a potential customer to your door and feel safe about doing business with you were a listing in the Yellow Pages, and an occasional ad in the local newspaper. «Word of mouth» advertising is also a common and effective small business promotional tool, but in today's competitive market place, these are just not enough.

    With the advent of the Internet, more and more people are doing their shopping, and/or shopping research from home.  Changing times and customer needs demand that small, and new business ventures, adapt to the changing environment. In the eyes of many potential customers, a website adds volumes to your business credibility.

    A web site can do what many small business owners don't have time to do:

    • Introduce yourself
    • Detail the products or services you offer
    • Tell the history of your business
    • Expand communications with prospective customers
    • Educate the customer so he can make wise decision

    Studies show that presenting hard facts and educational materials about your products and services instills a sense of trust in you that will turn a visitor into a customer.

    A web site can present information and details that would otherwise cost prohibitive.  Unlike print advertising and promotion, a web site can reflect changes in inventory and pricing almost immediately, and at a small fraction of the cost of printed materials.

  3. Domains, Why do you have to choose InterHAND.net to be your Domain Registrar?

    • Internet domain name is the main thing before you start your Internet experience (like when you decide where to purchase the land for your house, the domain name must qualify and be easy to remember for your customers).

      Name selection is not an easy task, we will suggest some that may fit your business, then -after a brief explanation of Internet convention- you can decide and order one or more for your company (you can purchase as many as you want, but only one will be the general «brand», the others will act as pointers (known as aliases) to the main domain name, so you can have yourcompany.com, yourcompany.net and yourrrrcompany.com, the three as a single domain.  If your company has a long hard name to remember, you can add the abbreviation for a short-and-easy e-mail brand to remember)

      1. Domain name:  please keep in mind that domain names must have no empty spaces, no accents neither different characters of [a-z] [0-9] nor a dash (-).  Also, the length should be no shorter than 3 or larger than 64 characters (2 letter domains are really expensive and sometimes they are not available).

      2. Take a good one:  avoid long names, if your company name is «International Apple Vendors of Florida Inc.» try floridaapples.com or applesfl.net, this is because it is already known that someone with that name will sale or distribute apples.

      3. Importance of a .com, .net or .ws registration:  On the Internet almost everybody already thought about the same name you are thinking until now (remember this is world wide, not only for your local country), so you can take a .com, .net or .ws to facilitate your customers your own identity, and if the one is already taken, try a local country segment, like .co.cr for Commercial in Costa Rica or .com.mx for Commercial in Mexico.  United States has its unique extension named .us, so that is another alternative (this requires a registration and presence in USA.

        .com Commercial
        .net Network or Internet Related
        .ws WebSite (originally for West Samoa)
        .org Organization
        .it Italy but used work wide as Technology.
        .co.cr Commercial in Costa Rica
        .or.cr Organization in Costa Rica
        .name Personal Use
        ... and more...

         

      4. The domain name registration must be under your own name or your company name:  some Internet companies register names on-line under their own name, so, if in the future you want to change your hosting service to another company, they make this hard to happen or just disappear and you loose all your efforts.  This is very important; your domain is yours, so why should it be under somebody else name.  The unique section that may be under your hosting company is the Technical Contact details, because, that information will be used by the Registrar (the entity who sales domains) to contact a technical person to let him/her know about in-deep technical details of configurations and/or maintenance.

      5. Information and support about your domain name:  if you are purchasing a new domain name, please ensure that there is at least an alternate way to contact your provider than using e-mail (at least an Instant Messaging like MSN/Yahoo or Skype or a real phone number if possible), please check this out:

        1. Company reference:  sometimes you may get a service from somebody who is not the person/company that you think since the very beginning, sometimes they are just another hacker with a nice page trying to get your money (check if there is a LEGAL info page or real Bank Account under the company name, this will ensure reliability for your pocket).

        2. Do not trust in a company without an address or number for contact purposes, ask where are they located or if they really exists.

      6. Quality vs. Price:  Internet war for domain registration is not new, similar to other sites, everybody always try to low their prices, but think twice about this, not always a low prices is a good one.  The registration is a one time payment (for 1 year minimum) and the savings could be just 5 to 10 dollars.  That is almost nothing, so please check this out:  verify who is registering and how is it being registered instead about pricing, remember that nothing is free and if somebody has a lower price is for something really reasonable, it could be that a parallel service is not being provided, something is being skipped or something is not being delivered/notified to you and maybe you will need it in the future like MX records, aliases, DNS management, etc.)

    • At least try to check our recommendations before registering a domain, get a Web page or ask for any other Internet or IT service.  We are open for your questions, ask all your doubts, once you get answers and compare them; you will take a break and will never be worry about your decision.
  4. What is the most important for your company?

    For any company the most important (besides the core like products and services) is the technology as well as its data and image, if one of those fails, the entity will be in serious consequences later.

    If your data for invoicing is lost, if your computer crashes or if your image is broken, your institution will fall in a complicated route, and of course, a low depreciation of performance, time and seriousness.

    That is why you require a company with the services provided by InterHAND.net, someone who provides security, advisory, reliability and professionalism.
  5. Difference between Internet Image and Internet Presence

    First of all, you have to see the difference between «to have» Internet Image and «to have» your company on the Internet (Internet Presence).  If you are not ready to invest in your company presence, you may have -at least- image, this is your own domain name and a tiny presentation but neither way an image with its own domain.  A lot of companies will talk about «offers» for you, in order to have a company image on the net, but...  Do you know what kind of image?  Maybe not a good one, maybe something with a non-fashion or adequate image, a little compact and maybe out-of-date if you do not have your own domain and forget about you.  This is why you should work with someone who cares about you, someone who updates your web whenever it is required.

    On the Internet -it is not well seen- if you do not have your own image, like you own domain, your own address and your own information.  Some company cars have a slogan like:
    For additional information, please dial
    (123) 456-7890

    or

    Send and e-mail to:
    mycompany@hotmail.com

    Visit us on-line at:
    mycompany.com

    Simply, this is not good neither nice...  You might have seen advertising on TV, company cars or even presentation business cards with addresses ending with Hotmail, Yahoo or GMail (or your local Internet Service Provider ==> ISP like C*mcast, R@cs@, MSN, and others, .  Those addresses are good for personal use but a company who shows those e-mails or something like:

    For additional information, please dial
    (123) 456-7890

    or

    Send and e-mail to:
    mycompany@yourisp.com

    Visit us on-line at:
    http://www.yourisp.com/mycompany



    As mentioned before, this is the wrong way to advertise your company and it gives a bad idea to your current and new potential customers.  Try this thought:  your bank, a strong entity and someone who you think is the best, what would you think if you receive a brochure or business card with:  www.somebodyelsename/yourbankname instead of www.yourbank.com.  The second name is the shortest and the easiest to remember, and the first one is telling you that they are too old, have no resources to invest in technology and are in the old age...  same issues occur with e-mails (remember, if it is for fun, no problem, but for business purposes you are killing yourself with nobody else efforts).

    Another example, let say you want to ask information for the new car that you want, it is better to write an e-mail to:  info@ford.com or sales@ford.com instead of somename@yahoo.com.es or ford@hotmail.com.  This example pretends to show you that investing just a few extra dollars, you will see a difference, your image is too much better.  Now, if you have a domain name, you have corporate e-mail and a hosting package but your website is just a picture of your company (logo or slogan), Why somebody else would be interested in visiting you to see your products if nothing is available, enough will be to take a look to your business card, it has the same info:  logo, phone and address.  Internet presence means:  to offer your company to everybody, to show professionalism, your products, services and sale your image, this is Internet presence, the choice is in your hands.

  6. Your company is already on the Internet, but...  Does it have the right image?

    Company Image (talking in term of Internet), is the key of success.  If your visitors see your page, they see a bad image or wrong oriented, they will think your company is bad, if they see a good image, they will store that thought and will remember that your company is a good one.

    Visitors link your web site image to your company route, so, it depends on you what is the idea you want for your visitors, existing customers and new potential ones.  Do you want a good image or you just simply wanted to have your .com registered and do nothing with the money spent.

    If you can not remember your e-mail, the image of your company's web site or its content, we strongly recommend you to take our services or just disappear/delete what is in that 2-years old «Under Construction» page.  Your company's web site is like your presentation business card, if your phone number has not being written the way it is, your address is not there or...  worst, your name has not being spelled right or they were printed a long time ago and your contact info has changed...  Ask this question Will you invest (as current or potential customer) in that company with a wrong business card?  Are they really as bad as the business card is because they have nothing to offer and that is why the business card has not been corrected?

    We are looking for solutions, recommendations to set your company the best in your area, and its image, become the best.  We are in the same channel, Are not we?

  7. If you have computers, why replace them?

    Everyday we see new computers, the market grows and the hardware is faster and more reliable than just the 2 months ago version.  We recommend changing the main computer or server every year and the other terminal computers every two years.  The reason:  to improve your company productivity.  If the main server or your computer is slow, the ones who access that will run slowly too.

    It is known that sometimes you have been waiting for your computer to show a query in your invoicing software system or CRM one.  Avoid those long «Please wait, processing, one moment please», increase the speed and extend the performance while investing in new computers.

    Computers are an investment required to grow.  Do not wait until the current one is broken or become too old to replace it.  You should invest in technology since investing will increase its benefits, job quality, performance, and others...

    We also recommend you to have a good maintenance service, this will ensure an extra longevity to your computers, and they will work better and will always be optimized.

  8. Why do you need an updated and high reliable network?

    On most of companies with computers as assets, an internal network is available; thanks to this, the productivity may be increased, since a network will allow you access every computer resources without moving and walking between them.  A network is a must today, but, what kind of network?  As well as the variety of car types available on the market, you know they are in different brands, models and motors, so the question is:  What kind of car is required by your company?  Something faster and just a little bit expensive but for sure you know it will take you to everywhere or just a regular one to goes by.  Below we will show you the network types that you can install, think about this and try to remember the words used by the people who installed it, maybe #1, the most common package used by people who has no good advising and knowledge of IT networks.

    • Network #1:  UTP or FTP CAT5 (category 5) cable, movement capacity up-to 100 Mb.
      A regular 700 Mb CD-ROM transference between one computer and another one will take about 5 to 10 minutes (if both are updated)
    • Network #2:  UTP or FTP CAT5E (category 5E) cable, movement capacity up-to 1000 Mb.
      Same example as before, 700 Mb CD-ROM may take around 30 seconds or 2 minutes if both computers are updated.
    • Network #3:  UTP or FTP CAT6 (category 6) cable, movement capacity up-to 2500Mb.
      The same CD in the same circumstances could last around 5 to 30 seconds between 2 updated computers.
    • Network #4Wireless (this is a different type of network since no cable is used between computers but the air).
       
      • There are several flavors, the 802.11a, 802.11b, 802.11g and 802.11g (enhanced with speed booster).  Their range goes from 2Mb or 4 Mb, 11Mb or 22 Mb, 54 Mb and 108Mb.  This kind of network speed can be adjusted or misadjusted by external factors (like regular wired networks) like:  weather, humidity, electromagnetism waves, electronic devices, network cards, network standard used, network hub/switch/router, building wall material and others.

    We recommend networks at least #3 and/or #4 (or a mix of both is possible).  This will allow you extra benefits in job executions and data transference like backups or e-mail download.


    Just try to remember how many time you spent opening files, moving documents between computers and the amount of human energy used.  Imagine that just a little investment can make it 10 times faster.

  9. The importance of the new technologies introduction

    There is no doubt about this fact, a company without technology won't be able to remain in the market or at least, to keep competitive.

    The best way to increase the performance and reduce costs is the fact of having the best possible technology.  A good example is to imagine the invoicing tasks, using an invoice management software than can generate in less than 2 minutes the document, search customers, provide medias, statistics and others instead of doing the procedure hand by hand.  Here you have increased performance and reduce costs (time, costs, security and reliability), by simply introducing a computer and a management software for your computer.

    Imagine if, technologically, you are up-to-date and ahead in your market sector, you will have more possibilities to achieve a wider market with the same amount of employees since they will be able to do their work faster and reliable.

    You will be able to low your prices compared to your competitors while doing your tasks faster and at a reduced cost.

    Do you think your company requires new technologies?  We do.

  10. Marketing, image and advertising.  Advantages.

    If you know a little about marketing, you will know the first rule, is to generate the product need, if that «need» does not exists, no success will be achieved.  That is why you will have to invest more in advertising in order to get what your are looking for.

    The company image is that, its warranty and security distinctive for the customers.  If your logo or image is well known and attractive, it will be easier to offer your product while selling.  If your image is bad or deficient, that goal will be hard to achieve.

    Big companies designate a highest percentage of benefices to improve their image and publicity.

    If you pay no attention to your image, you will be neglecting your company.  If a client or supplier, has a good image of you and finds it on the Internet, he/she will know you are a serious company but if he/she does not have the suitable image about your business, he/she will think that he/she is dealing with a little consolidated company, someone who does not invest on its own image.

    A clear example:
    If you know a good restaurant, where the food is great and excellent but it is hard to find, the word-by-mouth advertising used by your customers and the image you invested by the owners will create a superior image of that place, so other people will find the location easier since many other people already has an idea about the place, a positive idea.

    Now, if by any chance the place has a 5 star category but the food is not as good as its award, we know for sure that nobody will recommend it, right?


  11. How to improve and optimize your company performance?

    In a previous question we make a reference on how to improve and optimize your company performance (logically with technology, human resources and qualified personnel.

    If you have good products, and you want to increase the production, the only way is to contract/hire more personnel or to improve the current working conditions, so your people, can render the double, doing the same or less effort.

    Another option is to ask for advice or guidance from a specialized company that advises you suitably, so you can obtain a higher productivity.

    If you have the best and most powerful computers in world but you have none to use them or at least somebody who knows how-to get the maximum benefit from them, on the other hand, you may have the opposite situation, the most qualified personal but obsolete machines.

    If you want to go blind on the street, investing on people and hardware (machines), it is up to you, that is your decision. If you want to improve and optimize your company productivity and reduce costs, do not hesitate to contact us, we can advise you and save efforts, time and money. The best invested money is the one that produces more.

  12. Why it is so important to register your company on the Internet?

    In a previous question we make a reference on how to improve and optimize your company performance (logically with technology, human resources and qualified personnel.

    If you have good products, and you want to increase the production, the only way is to contract/hire more personnel or to improve the current working conditions, so your people, can render the double, doing the same or less effort.

    Another option is to ask for advice or guidance from a specialized company that advises you suitably, so you can obtain a higher productivity.

    If you have the best and most powerful computers in world but you have none to use them or at least somebody who knows how-to get the maximum benefit from them, on the other hand, you may have the opposite situation, the most qualified personal but obsolete machines.

    If you want to go blind on the street, investing on people and hardware (machines), it is up to you, that is your decision. If you want to improve and optimize your company productivity and reduce costs, do not hesitate to contact us, we can advise you and save efforts, time and money. The best invested money is the one that produces more.

  13. What is the role and relevance of e-mail?  Do you need it?

    First of all, you need to know that there are some type of e-mail accounts, like:

    • External POP3 account: this is a low image account, an «external POP3» account example could be:
      • yourcompanyname@a_free_e-mail_provider.com or
      • yourcompany@your_friend_jokes_website.com,
      • this is not good and deplorable, just try to think something like: yourcompany@hotmail.com or
      • your company@yahoo.com
        (there is no problem if you use a secondary account for personal-familiar purposes, but for business, that is not well seen).

    • Own POP3 account: This is the most attractive and professional image, this will increase your image and will be easier to remember, like:
      • info@yourcompany.com or
      • sales@yourcompany.com
    Today, e-mail is fundamental to communicate with customers, suppliers, providers, etc. This is effective, fast, trustworthy and economic. You can send pictures, text, images, videos, documents and any other type of desired file.

    We think your company requires its OWN POP3 account, Don’t you?

  14. Why do you need backup files and how-often do you have to make them?

    The data stored at your company computers is as valuable as your company.  Just think about this:  the company invoicing info is lost or even worst, the computer where it is/was stored is broken.

    Backup security copies are done to avoid the pain and panic in case of these kind of emergencies, the them, you can recover as soon as possible.

    The time between each backup copy is fundamental.  If you do monthly backups and the current information is lost, you will only be able to recover until the last backup operation date was created.

    We offer you a backup system reliable, fast and secure, so you can do as many backups as you want in a secured way.  You can store them in another location inside of your company in case of an emergency (fire, robbery, flood, etc.), or if you wish we can store them at our facilities (with a non-disclosure agreement (NDA) for your own security).

    Do not let your company computer information get lost, it is vital and important for your business.

  15. Support!!!  Advantages of high-tech lettered people.

    If your car is broke, a mechanic must be called, so if a computer is down, you should take it to an engineer.

    Today, the computers are very easy-to-use, so a lot of people can install, configure or delete files and settings for the equipment.  This can produce:  a system failure, a mismatch configuration error or a total suspension of the current computer actions.

    A broken computer or non-well setup working equipment, will do your job slower or will take more people to complete the daily basis tasks.

    If you have on file a Tech Support company, you will have less possibilities to experience something like that.

    Tech Support is not only call someone, a technician (or engineer if possible since it is better) just to fix the problem.  Remember that sometimes it could be twice or thrice of a regular maintenance program, do not wait until see the fire, keep checking all areas to avoid minimal errors that can put you on a big and cruel emergency for your company business goals.

    If you do not check your car periodically (like water, oil, tires, etc.) the lifetime of the component will not be the same if you do it every week...  same thing occurs with computers, if you do not apply revisions, updates and check the performance, they will last less and the performance will be deplorable.

    We recommend at least a bi-monthly revision for every regular computer and a monthly check if it is a server or main equipment.  There are security updates, operating system stabilities, function checking, hard disk defragmentation in quick access and more free space.  Remember that sometimes there are non-required or unused programs installed on your system and even worst, viruses and spyware software allocated in your computer that you don't know (they are received by e-mail or while you are visiting a non-reliable website).

    Approximately every 120/240 working hours (15/30 days on a regular 8 hours office usage on regular non-24 hours computers), it is highly recommended to optimize and check the computer in order ensure it works perfectly and with the safety concept that everything is OK with the maximum performance...  this can not ensure it will not have problems (like when an Olympic athlete gets sick) but, will extent your computer lifetime, will increase the performance and can save you time while detecting possible errors on regular revisions.

  16. Why do you have to trust in us?

    We are a company with a diversity of professionals, not only IT but design, marketing, education and training.  We have Microsoft Certified Professionals, Linux experienced engineers, programmers with a large variety of language flavors and a management of responsible people.

    Internet in your hands is what we look for every computer, that is why we are names InterHAND.net (.net for networking people) and we always pressure ourselves to improve as much as we can.

    Professionalism, customized services, tranquility of working with a experience company and of course, real people with real solutions through the usage of technology.

    We advise our customers on new products and applications that can save time and money to their current business core...  Immediate actions are taken if an issue or non-common situation is detected, so...  Why should you be thinking in not be a part of our award winning team of customers too?


  17. See this link

  18. See this link

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Always remember that you can keep in touch with us for any question.  If something you need to know and it is not here, please send an e-mail or use our contact form.



+506 2441-2411 (CR) 
+501 260-2609 (Belize) 
+1 (305) 204-8934 (USA) 

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