HIGH Season

(November 1st - May 31st)

GREEN Season

(June 1st - October 31st)

*PACKAGE CR-1
     (Local Calls only)

Dial ONLY local Costa Rica phones (residential, cell phones, local 800)
Receive International calls worldwide
Dial International is not allowed
Get a discount on UNIT RENTAL RATE (URR) if paid in cash (see the box before FAQs)
800 US/Canada Service
available upon request(see notes below)

*PACKAGE CR-1
     (Local Calls only)

Dial ONLY local Costa Rica phones (residential, cell phones, local 800)
Receive International calls worldwide
Dial International is not allowed
Get a discount on UNIT RENTAL RATE (URR) if paid in cash (see the box before FAQs)
800 US/Canada Service
available upon request(see notes below)

Weeks Weekly Phone Rental Rate
$ per minute
1 $45.5 with 70 free minutes per week
Extra minute:  $0.65
2 to 5 $45.5 with 70 free minutes per week
Extra minute:  $0.65
6 or  more $27.3 with 42 free minutes per week
Extra minute:  $0.65
Weeks Weekly Phone Rental Rate
$ per minute
1 $45.5 with 70 free minutes per week
Extra minute:  $0.65
2 to 5 $35.0 with 70 free minutes per week
Extra minute:  $0.50
6 or more $21.0 with 42 free minutes per week
Extra minute:  $0.50
* * * * * *

*PACKAGE CR-2
    (Local and International Calls)

Dial local Costa Rica phones (residential, cell phones, local 800) and international numbers
Receive International calls worldwide
Dial International IS allowed
Get a discount on UNIT RENTAL RATE (URR) if paid in cash (see the box before FAQs)
800 US/Canada Service
available upon request(see notes below)

*PACKAGE CR-2
    (Local and International Calls)

Dial local Costa Rica phones (residential, cell phones, local 800) and international numbers
Receive International calls worldwide
Dial International IS allowed
Get a discount on UNIT RENTAL RATE (URR) if paid in cash (see the box before FAQs)
800 US/Canada Service
available upon request(see notes below)

Weeks Weekly Phone Rental Rate
$ per minute
1 $63 with 42 free minutes per week
Extra minute:  $1.5
2 to 5 $63 with 42 free minutes per week
Extra minute:  $1.5
6 or more $49 with 35 free minutes per week
Extra minute:  $1.4
Weeks Weekly Phone Rental Rate
$ per minute
1 $63 with 42 free minutes per week
Extra minute:  $1.5
2 to 5 $58.8 with 42 free minutes per week
Extra minute:  $1.4
6 or more $58.8 with 42 free minutes per week
Extra minute:  $1.4
* * * * * *
Daily URR «Unit Rental Rate» Daily URR «Unit Rental Rate»
Days Daily Unit Rental Rate
$ per day
1-7 8
8-30 7
more than 30 3.5 or 2.75*
Days Daily Unit Rental Rate
$ per day
1-7 8
8-30 5
more than 30 3 or 2.25*
*Daily URR discount is applicable only if paid in cash. *Daily URR discount is applicable only if paid in cash.

FAQ, click here

General notes, terms and conditions

Observations on rent periods:

1 week --> 5 days minimum charge, delivery cost depends on chosen area.
2 to 5 weeks --> Free Delivery and pickup in Metropolitan Area, outside extra fees apply.
6 weeks or more --> Free Delivery and pickup in Metropolitan Area, outside extra fees apply.
All phones come with Called ID, Call Waiting, Costa Rica Voice Mail (Dial 190).  Please reserve yours before arriving to Costa Rica, units are limited on HIGH Season, but if required, we will purchase more if those are for more than 3 weeks.
Once the phone is delivered, the first payment should be done (deposit + first period)
Deposits:
For the phone:  starts at 100 US$ and it waives depending on the desired cell phone and rent period.
For long term contracts, a monthly deposit according to the usage will be required, it is calculated on the usage.
The customer must cover any damage/lost on devices (cell phone unit and/or accessories).  If the case is for the cell phone, the full value should be covered by the customer; this value will be the same as the market indicator for an equal or similar device.  The deposit will be hold.
According to ICE (the local telecommunications government entity), there is a limit of 250 US$ on invoicing per month.  Once you reach that limit, your cell phone will not be able to complete more outgoing international calls.  To increase the level, please contact us and we will extend the level after a new deposit is made.  Please note this is an ICE restriction, not our.
All type of deposits are paid in cash or wire money transfer to one of our bank accounts (total amounts must be received.  Customers are responsible for any bank fees, if they apply)
Cell phones and accessories are registered with serial number and ESN; your package will be assigned under your name in our system once your registration is made and the payment has been completed.
A valid e-mail is required to send confirmation of transactions as well as a valid Costa Rica address in case of Internet failures.
As you read in our packages, there is a minimum usage per day.  If you do not spend all in the same day, you can use them during the rest of the contract time frame.  Remember that minimum usage cost is charged if used or not.  Text messages are charged at 0.20 US$ each one.
For the 800 toll-free service from USA/Canada, you will be charged 2 US$ extra per month per 800 line and also remember that the Federal Communications Commission (FCC) requires that payphone owners (public phones like in mall) be reimbursed for calls using their phones made to toll-free numbers. The fee rate is 60˘ (sixty cents of dollar) per call. (This charge is per call, not per-minute, and is in addition to the normal per-minute rate.)  (If you want the 800 service in other plan (CR-1 or CR-2), please let us know, the charge is 0.25 US$ per minute and extra fees apply, please ask for SETUP (2 US$), maintenance, voice mail, call-blocking (20 US$ per request, no limit of phones), etc.)
Metropolitan Area: San José downtown, Alajuela downtown, Heredia downtown and Cartago downtown.  Outside of those cities downtown area, small charges apply.
Due to the new Costa Rica infrastructure, the implementation for the cell phone network only 80% of the territory has coverage.  If you are in the Metropolitan Area and you have no signal, please go out of the building where you are and try your call again.  Some notes about this service:

Motorola Cell phone

Inside of national institutions like BANKS, usage of cell phone is restricted and sometimes is not allowed.  If a policeman or security agent ask you to turn it off, please follow the instructions.
If you are traveling, please call your destination and asks if there is service, sometimes you willhave service in one area and 100 meters from that location, you may not (this is for the new infrastructure).  Do not worry, just try to move or drive a little bit.  Roaming is available in all areas.
For a coverage map, please click this link: GSM COVERAGE and TDMA COVERAGE
Keep in mind Costa Rica has several volcanoes as well as mountains, for that reason, there is no warranty of coverage in all areas.
Customer service is provide Monday - Friday from 9am to 5pm Costa Rica time via e-mail:  cellphone +at+ interhand.net
Cancellations and refunds:
Cancellation with more than 1 week in advance before delivery (95% of the charge will be refunded)
Cancellation with 1 week in advance before delivery (50% of the charge will be refunded)
Cancellation with 2 days in advance before delivery or after delivery (no refund will be applied)
If you cancel the service prior 1  cellphone +at+ interhand.net
Requirements:
ID Copy (Passport ID for international travelers:  page where your photo appears)
350 US$ total deposit
Credit Card signed voucher (a credit card copy is required:  front and back side) (Master Card, VISA, American Express, JCB, Dinners Club), no exceptions allowed.

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Please review our Terms and Conditions (Spanish Version only)
English Version will be available soon.

Credit and Debit Cards Accepted